All orders are processed and shipped within 2-3 business days. If for some reason there is a delay in shipping we will contact you either by phone or email.
US SHIPPING INFO:
Shipping is just $6.00 for orders under $70 and FREE for orders over $70. We ship most orders via the U.S. postal service. If you prefer another carrier please contact us for rates.
Most items are delivered within 1-6 business days from ship date. We also offer express shipping within the U.S. only for an additional fee. We are not responsible for invalid or incomplete addresses. Please contact us if you need next day delivery. carole@mycaninekids.com or 888.505.8892
INTERNATIONAL SHIPPING INFO:
We can ship international using USPS International Economy First Class Mail. Please note the tracking is not very good - once it reaches the destination country we are not able to follow the package tracking history. The small international packages are taking anywhere from 3 - 6 weeks to arrive at the destinations. And, often arrive at a central distribution center and are scanned as delivered - but not necessarily to your home. If you receive one of these delivery notices and you have not received your package - it may take a few additional days to be delivered. Also note that we are not responsible for any local VAT or duty that may be incurred.
In the event the package does not arrive - we will gladly refund the product charges. Apologies - but we cannot refund the shipping costs as we always send out the packages and once they leave the US it is out of our control. The shipping charges are calculated at the end of the checkout process. The charts below are just for approximate guidance.
INTERNATIONAL ORDERS (excluding Canada, see below):
·Order Amount........Shipping Charge
·Up to $24.99..........$8.00
·$25.00 to $34.99....$15.00
·$35.00 to $49.99....$20.00
·$50.00 to $79.99....$30.00
·$80.00 to $99.99....$40.00
·over $100..............$50.00
Canadian shipping charges are as follows:
·Order Amount........Shipping Charge
·Up to $24.99..........$6.00
·$25.00 to $34.99.....$9.00
·$35.00 to $49.99.....$12.00
·$50.00 to $79.99.....$15.00
·$80.00 to $109.99.....$18.00
·$110.00 to $149.99...$21.00
·$150.00 to $199.99...$25.00
·over $200 ...........$30.00