Shipping & Returns

Returns & Exchanges

My Canine Kids stands behind all of our products.  We will replace any and all manufacturing defects if for any reason one occurs.  Please contact us and we will promptly be back to you with instructions!  

 

All sales are final - but we will exchange for a different size within 15 days from day of purchase.  Please be sure to check the sizing chart - it is pretty accurate and if you look for your pets weight - you almost certainly will find the correlating size fits.  The chart is for reference - its not exact so look for the closest measurements - and remember all of the items have adjustability. 

 

 For exchanges, products must be in perfect condition with original tags attached and original packaging.  Please understand we cannot exchange items that have been "gently worn". Shipping costs will be billed accordingly.

 

If you are unsure - feel free to give a shout and we will gladly help you out before placing your order.  carole@mycaninekids.com or 888.505.8892
 
 
Shipping
All orders are processed and shipped withing 2-3 business days.  If for some reason there is a delay in shipping we will contact you either by phone or email.
 
US SHIPPING INFO:
Shipping is just $6.00 for orders under $50 and FREE for orders over $50. We ship most orders via the U.S. postal service. If you prefer another carrier please contact us for rates. 
Most items are delivered within 1-6 business days from ship date. We also offer express shipping within the U.S. only for an additional fee. We are not responsible for invalid or incomplete addresses. Please contact us if you need next day delivery.  carole@mycaninekids.com or 888.505.8892
 
INTERNATIONAL ORDERS (excluding Canada, see below):
·Order Amount........Shipping Charge
·Up to $24.99..........$8.00
·$25.00 to $34.99....$15.00
·$35.00 to $49.99....$20.00
·$50.00 to $79.99....$30.00
·$80.00 to $99.99....$40.00
·over $100..............$50.00
 
Canadian shipping charges are as follows:
·Order Amount........Shipping Charge
·Up to $24.99..........$6.00
·$25.00 to $34.99.....$9.00
·$35.00 to $49.99.....$12.00
·$50.00 to $79.99.....$15.00
·$80.00 to $109.99.....$18.00
·$110.00 to $149.99...$21.00
·$150.00 to $199.99...$25.00
·over $200 ...........$30.00

 

 
 

 

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