My Canine Kids - Cloak & Dawggie stands behind all of our products. We will replace any and all manufacturing defects if for any reason one occurs. Please contact us and we will promptly be back to you with instructions.
All sales are FINAL - but we will exchange for a different size within 30 days from day of purchase. Please be sure to check the sizing chart - it is pretty accurate and if you look for your pets weight - you almost certainly will find the correlating size fits. The chart is for reference - its not exact so look for the closest measurements - and remember all of the items have adjustability.
For exchanges, products must be in perfect condition with original tags attached and original packaging. Please understand we cannot exchange items that have been "gently worn". Shipping costs will be billed accordingly. We don't send return stickers. Please send items back to us USPS FirstClass mail and we will send your exchange back to you at no additional cost. (If for some reason you would like us to send you a label the cost will be deducted from your return.)
For International returns you are welcome to send items back to us. We can refund or issue store credit to place a new order. We don't do exchanges on international orders.
If you are unsure - feel free to give a shout and we will gladly help you out before placing your order. email@example.com or 888.505.8892